Who am I? 1/2
Who am I? 2/2
How I work
Whether it's a new task from a PM, a design issue I’ve noticed, or user complaints, I start by analyzing all the information I have. I ask a lot of questions to understand the issue deeply and assess whether I need more research or have enough data to move into ideation.
If I have unanswered questions, I decide which UX research tool will help me obtain the answers. I document the entire process, whether I need more research or have enough information to start ideation. Keeping all data in one Confluence file helps support my design decisions.
I start by mapping out all the information I need for the design. Then, I create user flows and other artifacts if necessary. I explore possible solutions to the problem or different ways the user can accomplish a goal. Once I have several ideas, I narrow it down to one or two that make the most sense.
The culmination of our collaborative efforts results in the delivery of a polished, cohesive digital experience that not only meets but exceeds your expectations.
For critical or new features, I validate designs with users through usability tests when possible. I also understand the importance of monitoring product analytics to ensure we’re meeting our goals. I’m always open to revisiting and enhancing designs if it's clear that adjustments are needed based on the data and user behaviors.
What I'm looking for
See my work